Recruitment | Orientation | Activation | Retention

Retention

Retention is a VITAL part of the four elements of membership. All your efforts in recruitment, orientation and activation lead up to retention. Your chapter needs to retain members who can share their experience and help your chapter thrive. Here are some ideas for aiding in retention:

1. Identify which members need extra attention. Use the Quickcheck Worksheet to identify the member due next trimester. Consider their level of involvement - have they been to meetings regularly, working on projects or chapter events or showing involvement in other ways? If not, they need extra attention.
   
   
2. Get the member involved in your chapter's activities. Call her and invite her to the next event. Think about which of your projects interest her, tell her about them and invite her to attend.
   
   
3. Ask every member to renew. Do not ever assume a member is not going to renew and fail to contact her. Let her make the decision. A personal invitation to renew is an absolute must.
   
   
4. Let members know that all activity levels are welcome. She can come to socials or just work on one project if that is right for her. Remember to respect each individual's choice for her level of involvement. Don't make members feel guilty for not participating more.
   
   
5. List the names of those up for renewal in your chapter newsletter. This will be reminder to them to get their checks in.
   
   
6. Plan a special retention project such as a Kidnap Breakfast (refer to Skits and Stuff Manual) or a Member Appreciation Event to involve inactive members as well as provide a fun event for the whole chapter.